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Dr. Greg Morris is a well respected and nationally known authority on leadership. Drawing on more than twenty five years of leadership roles in both corporate and non-profit organizations, his background uniquely qualifies him to address the challenges of leadership. His writing and speaking over the past decade has touched thousands of leaders, ministry leaders and denominations worldwide. Dr. Morris has served as senior pastor, denominational executive, missionary and college and seminary teacher. Currently Dr. Morris is professor of Bible and preaching at Florida Theological Seminary as well as founder and president of Greg Morris Ministries, Inc. and Leadership Dynamics. He has studied at the University of Akron, Wheaton College Graduate School, Trinity Evangelical Divinity School and Louisiana Baptist University. He resides in Lakeland, Florida.

Who’s Answering Your Phones?

Telephone operator

Does your business or organization have qualified people answering your phones? That means more than just a warm body with a pulse that can say, “Hello…” Those individuals represent the initial face of your business to that potential new client. They are the very first introduction to your organization and contribute much to your ultimate success or failure as they help set the initial tone.

  • Do they answer telephones with a smile?

  • Do they enjoy people or simply tolerate them?

  • Are they easily stressed or frustrated?

  • Do they attract new relationships or chase them away?

  • Are they gatekeepers or problem-solvers?

The answers to these questions are a barometer to future business success. So, who’s answering your phones?

Stay the Course,

Dr. Greg Morris


Dr. Greg Morris serves as the founder and president of Leadership Dynamics™, a non-profit corporation committed to the training and development of leaders and their organizations. He has authored In Pursuit of Leadership: Principles and Practices from the Life of Moses. For more information, visit, or contact          You can follow Greg on Twitter at @LdshpDynamics